I'm on the phone with a guy right now who is obviously been hitting the funky buddha all afternoon. His response to everything is "Uhhhh... what?" and he mutters to himself incessantly. More annoying: I can hear some slippery smacking noises punctuated by an occasional crunch. I can only assume he is gnawing cornchips into a sticky paste. Anyway, his registry is hosed and it's taken me 30 minutes to get him to a DOS prompt. I wonder how long it is going to take to get him to the right directory and type 'scanreg /fix' correctly. It's driving me mad.

Just out of curiousity, have any of you been through this form of ####, or have you ever been the one messed up on the other end of the line?

Wish me luck.

Sem

(Edited by Sem at 2:05 pm on Mar. 27, 2002)

lol, neither thank god. good luck with that.

*for a second is glad he's not in tech support*

d00d, sem... can you show me where the "any" button is? stupid computer keeps telling me to press it but it's not there!!!

lol "and when's my tab coming"
   "i just have to press y...i've just tripled my productivity"

and can you teach me how to write click? people keep telling me to do it and wait for the popup menu, but when i write down click nothing happens. :none:

Sem: I've been on both ends.  I used to do tech support for AOL. And yeah, the Funky Buddha used to be a very good friend. :D

"any key?? i dont see any any key.  i see Catarl and Pig Up..."

hahaha, i forgot about that, lmao.

Ahhhhh, the bad man has gone away :biggrin:

This is a real Compaq article. It boggles the mind:
http://web14.compaq.com/falco/detail.asp?FAQnum=FAQ2859

(Edited by Sem at 4:34 pm on Mar. 27, 2002)

hahaha, thats awesome that it made the FAQ

Callers asking where the Any key is on the keyboard actually does happen from time to time. Rather than explaining it to them and having to sit through a "Oh my, I feel so foolish" monologue, I just tell them that the Any key is the space bar. It can backfire, however: Sometimes times you'll get a dim one who wants to complain that we "should have labeled it for krise-sakes!" According to corporate policy, these calls are to be immediately disconnected :biggrin:

BTW, this guy was a classic tool. I asked him if he had his recovery cd handy so we could use it to boot to a DOS prompt (WindowsME). He actually responded: "Uh, I threw it out the window.. wait, it's still on the ledge. When I get mad at my computer, I start throwing things around and breaking stuff..."

:biggrin: I shit you not.

Sem

Anyone called to ask how they can get porn yet?  I love when you get a couple on the phone and they want to know how to get porn. Happened at AOL all the time. :D

I've been on both ends, what's funny is ordering fast food when you're blazed to ####. now THAT is funny.

LOL! That's a new one for me. I usually get the opposite:

EU: "Um there are these icons on my desktop and I'm not, um, sure how they got there. Also, my homepage has been changed and I can't alter it no matter what I do."

me: "And what are they called?"

EU: <long pause> "Er, TeenSlutts.EXE and HotBoogina.EXE. Whenever I try to erase them they keep coming back. Ergm, I'm not sure where they cam from. I have two young children, and I can't have these on here.."

me: "Alrighty." <pause until I can hear their sweat> "Let's get you started on a full recovery."

:biggrin:

I get something like that about twice a month. I'm not sure where clearing pr0n off their computer falls in their hardware support warranty, but what the ####.

Sem

Skyhawk: I hear ya. I usually end up with 4 days worth of pizza and breadsticks. Nothing wrong with that... :yes:

(Edited by Sem at 5:19 pm on Mar. 27, 2002)

lmao. you should tell them they cant get if off. just until you hear their blood curdling scream, then say just playin wit ya. lmao.

tell them to download bonzi buddy. he'll clear that porn right up.

just hang up when they call back to tell you that bonzi buddy has turned their children into satan worshippers.

bahahhahahahhahahah!!

"Sir, I'm going to send you a file named subseven.exe via email. Just double click on that executable and we'll get you all set up."

Friend of mine said he got a tech support call from some guy with a heavy "country hick" accent...

I ain't got no' mo' PDQ on hea'!

PDQ was the ISP's name.

(Edited by gneato at 8:50 pm on Mar. 27, 2002)