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*Important Question Emails Not Going Through After Marketing?*

 

*Important Question Emails Not Going Through After Marketing?*

xxsassxx31

4 Feb, 2009 - 03:49 PM
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Hello all....I use an email blasting software for my clients and newsletter and this is what happened: I was at my mother's house and accidentally used the wrong server (I do my marketing on a diff. smtp server) and after I did that when I sent emails to my mother's email address (with the isp she is with) she would not receive my emails. I called my domain's company and they said there was no problem on their end as I did tests and my emails went through. I called my mom's isp service and they said there was nothing wrong but to email this email address for "blocked" accounts and they never responded but the weird thing is when I send my mother email's, they go through if I send it from the "online backend" of godaddy rather through my MS Outlook.

To make things worse...I have a client who uses TimeWarner and he doesn't get my emails now either! Again...it works if I log-in on the backend but not through my outlook. Is there a port being blocked? I appreciate the responses as I don't know what to do and I need my main email address to send to clients. Thanks so much for your help and I appreciate everyone's feedback!

btw, it shows up as going through on my side but the other end never receives it and I never get any "rejected" response! Again, it goes through when I email it with GoDaddy's backend....thanks again in advance for the help and time with this!


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gabehabe

RE: *Important Question Emails Not Going Through After Marketing?*

7 Feb, 2009 - 05:13 AM
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Arenlor

RE: *Important Question Emails Not Going Through After Marketing?*

1 Mar, 2009 - 04:07 AM
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It could be they use a different mail server. Do you know your IPs? Can you try sending an email to a non-related domain from both and post the source here? (In other words send it to a gmail account or an account at a different domain). I can use this to dig into why this could be.
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