Email link won't open email program

Link won't open email window in GroupWise

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10 Replies - 9496 Views - Last Post: 05 June 2002 - 05:43 AM

#1 keeko29  Icon User is offline

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Email link won't open email program

Posted 30 May 2002 - 03:02 PM

I have a link in my html code that won't open an email program to send email. They are using GroupWise as their email program. Where does the problem lie?
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#2 Quik  Icon User is offline

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Re: Email link won't open email program

Posted 30 May 2002 - 03:08 PM

Well, 'mailto:blah@blah.com' opens up the DEFAULT mail program. possibly GroupWise is not set to default, and the default isnt working? I dont know.. but I think it has to do with that.
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#3 keeko29  Icon User is offline

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Re: Email link won't open email program

Posted 30 May 2002 - 03:12 PM

So is there something I need to fix in my code or will GroupWise just not show up as a default? To be honest with you, I've never heard of GroupWise.
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#4 The Neoracle  Icon User is offline

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Re: Email link won't open email program

Posted 30 May 2002 - 03:16 PM

It's a setting on your user's computer, nothing you can do in the code.
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#5 klewlis  Icon User is offline

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Re: Email link won't open email program

Posted 31 May 2002 - 02:10 PM

Quote

Quote: from The Neoracle on 5:16 pm on May 30, 2002
It's a setting on your user's computer, nothing you can do in the code.

This, of course, is assuming two things:
1) your link properly has "mailto:" in it
2) the link is working properly on other computers that aren't using GroupWise

(So maybe check those)

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#6 keeko29  Icon User is offline

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Re: Email link won't open email program

Posted 31 May 2002 - 02:17 PM

The "mailto:" is correct. I've also included a "subject=" in the a href. That should be OK. And it is working on other computers.    ??
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#7 klewlis  Icon User is offline

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Re: Email link won't open email program

Posted 31 May 2002 - 02:19 PM

If that's the case, then it's a problem on their end, and there's nothing you can do about it except alert them to that fact. :)
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#8 keeko29  Icon User is offline

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Re: Email link won't open email program

Posted 31 May 2002 - 02:23 PM

OK. Thanks. :)
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#9 Cookie Mobster  Icon User is offline

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Re: Email link won't open email program

Posted 31 May 2002 - 04:25 PM

You could also put together or download a cgi/asp email script to send an email to you directly from a form imbedded in your site. Just another suggestion.

Cheers Sam

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#10 honkyinc  Icon User is offline

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Re: Email link won't open email program

Posted 05 June 2002 - 05:42 AM

Sam's method is the way I would prefer to do things if it were my site. Though, I've only seen one email program that knows to put the ?subject="blah" actually INTO the subject line. More often than not it's simply attached to the end of the mailing address.

By the way, I use GroupWise and it sucks balls. <mutters about Novell>
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#11 honkyinc  Icon User is offline

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Re: Email link won't open email program

Posted 05 June 2002 - 05:43 AM

Sam's method is the way I would prefer to do things if it were my site. Though, I've only seen one email program that knows to put the ?subject="blah" actually INTO the subject line. More often than not it's simply attached to the end of the mailing address.

By the way, I use GroupWise and it sucks balls. <mutters about Novell>
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