1 in 3 laptops die in first 3 years

blog entry by Christopher Null

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11 Replies - 1354 Views - Last Post: 25 November 2009 - 04:43 PM

#1 OliveOyl3471  Icon User is offline

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1 in 3 laptops die in first 3 years

Posted 23 November 2009 - 08:06 AM

I thought this was interesting, and that you all might like to read it.

http://tech.yahoo.co...ogs/null/154921

Quote

So your new laptop computer died in inside of a year. "I'll never buy a computer from [insert manufacturer name here] again!" I've heard the protests time and time again.

Yeah, maybe you got a lemon, but no matter which brand you bought, you truly are not alone in this situation: An analysis of 30,000 new laptops from SquareTrade, which provides aftermarket warranty coverage for electronics products, has found that in the first three years of ownership, nearly a third of laptops (31 percent) will fail.

That's actually better than I would have expected based on my experience and observations on how people treat their equipment.

SquareTrade has more detailed information (the full PDF of the company's study is available here) on the research on its website. But here are some highlights about how, why, and which laptops fail:

> 20.4 percent of failures are due to hardware malfunctions. 10.6 percent are due to drops, spills, or other accidental damage.

> Netbooks have a roughly 20 percent higher failure rate due to hardware malfunctions than standard laptops. The more you pay for your laptop, the less likely it is to fail in general (maybe because you're more careful with it?).

> The most reliable companies? A shocker: Toshiba and Asus, both with below a 16 percent failure rate due to hardware malfunction.

> The least reliable brands? Acer, Gateway, and HP. HP's hardware malfunction rate, the worst in SquareTrade's analysis, is a whopping 25.6 percent.

None of the numbers are overly surprising. As SquareTrade notes, "the typical laptop endures more use and abuse than nearly any other consumer electronic device (with the possible exception of cell phones)," so failures are really inevitable.

Want to keep your notebook running for longer than a few years? Ensure your laptop is as drop-proofed as possible (use a padded bag or case, route cords so they won't be tripped on, lock children in another room), and protect it as best you can from heat and dust.


//perhaps he should have said 'lock laptop in a room away from children' instead of advising to lock the children up! lol

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#2 Bort  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 24 November 2009 - 07:20 AM

View PostOliveOyl3471, on 23 Nov, 2009 - 07:06 AM, said:

Quote

Ensure your laptop is as drop-proofed as possible (use a padded bag or case, route cords so they won't be tripped on, lock children in another room), and protect it as best you can from heat and dust.


//perhaps he should have said 'lock laptop in a room away from children' instead of advising to lock the children up! lol



Nah, I think locking the children up might be a better idea :P
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#3 KYA  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 24 November 2009 - 08:54 AM

hahahahhahaha I'm still rocking a refurbished emachines laptop from 2003.
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#4 TriggaMike  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 24 November 2009 - 01:02 PM

I'm using my beautiful Macbook Pro(model 5, rev 3) I bought in September. I'm surprised Macbook Pro's aren't mentioned, this thing is solid (I mean physically solid. Laser cut out of a solid block of aluminum to be exact). Yeah I payed an ass load for it, but I keep it in a neoprene case during transport, my mag-safe prevents tripping hazard, and my ethernet cord (when used) doesn't even have clips.

This post has been edited by TriggaMike: 24 November 2009 - 01:03 PM

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#5 no2pencil  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 24 November 2009 - 01:05 PM

I refuse to read any technology blog written by someone who's last name is Null.
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#6 TriggaMike  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 24 November 2009 - 02:27 PM

I don't think he has instantiated any of his arguments.
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#7 Locke  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 24 November 2009 - 10:41 PM

View PostTriggaMike, on 24 Nov, 2009 - 02:02 PM, said:

Laser cut out of a solid block of aluminum to be exact


I'm confused. Why is that such a selling point? That has nothing to do with how the computer actually works.

This post has been edited by Locke: 24 November 2009 - 10:41 PM

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#8 TriggaMike  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 25 November 2009 - 01:24 AM

Quote

> 20.4 percent of failures are due to hardware malfunctions. 10.6 percent are due to drops, spills, or other accidental damage.


So...

And yes, it is a selling point because:

1) It fits together perfectly and it closes almost seamlessly
2) Aluminum is not only strong but it is also light weight, making it perfect for a laptop
3) Lasers are cool
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#9 KYA  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 25 November 2009 - 08:09 AM

Did a shark with a laser beam on its head cut it?

Then it's not that cool.
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#10 Locke  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 25 November 2009 - 12:52 PM

If you intend to drop something you spent WAY too much money on, just to prove a point, I'm gonna laugh when it does break.
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#11 TriggaMike  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 25 November 2009 - 01:50 PM

When did I say I intended to drop it, but it may happen. I'd prefer that it never takes any damage, but likely won't happen.
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#12 KYA  Icon User is offline

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Re: 1 in 3 laptops die in first 3 years

Posted 25 November 2009 - 04:43 PM

Just throw it on the ground
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