4 Replies - 1253 Views - Last Post: 21 August 2011 - 03:56 PM

#1 creativecoding  Icon User is offline

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client not responding.

Posted 20 August 2011 - 03:27 PM

So on the 13th, I finished my project for a client (who has already accepted 13 previous bids w/ very good ratings), and he hasn't responded yet. He's been pretty good with responding to me except for now. His last login was on the 15th (two days later). Should I be worried? Like I said, he has good ratings... If I do however contact an authority will I get my money? It's all in the escrow and everything, and the job is completed.
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Replies To: client not responding.

#2 macosxnerd101  Icon User is online

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Re: client not responding.

Posted 21 August 2011 - 01:32 PM

You said the client has good ratings? Does this mean you are using a freelancing site of some sort? If so, these sites often have mitigation services to protect the client and developer. Try contacting them.
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#3 Gavisann  Icon User is offline

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Re: client not responding.

Posted 21 August 2011 - 01:51 PM

Try contacting the client again. If he logs in and doesn't respond within a few days, do what macosxnerd101 said.
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#4 creativecoding  Icon User is offline

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Re: client not responding.

Posted 21 August 2011 - 03:21 PM

I sent him another message saying that if he does not respond, I will be forced to contact mediation/arbitration services. Apparently, he's out of town and will be testing it once he gets back some time next week. Guess I'll have to wait till then.
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#5 macosxnerd101  Icon User is online

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Re: client not responding.

Posted 21 August 2011 - 03:56 PM

If he's out of town, wait until he gets back and try once more. That's a legitimate reason for him not to contact you. He could be on vacation or something, and may not want to bring work with him.
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