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#1 NeoTifa  Icon User is offline

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Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 03:54 PM

How to? Basically, they can't find the disk anymore, and they're trying to download the drivers off of Canon's site, but after I pull the driver off the site, it goes straight to Downloads, and there's no setup.exe or whatnot to install them like I've seen before with other drivers. I see some compressed files, 'cabinet file', and I'm pretty sure those are the drivers, but I don't know where to put them. Any help would be appreciated. Thanks.

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They've got a shiny new computer running Win7 x64. Also, the unplug-then-replug-back-in-to-get-the-autoinstalldriver-window technique doesn't work.

This post has been edited by NeoTifa: 29 January 2012 - 03:57 PM


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Replies To: Installing Printer/Scanner/Fax Driver for Work Computer

#2 Ionut  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 04:10 PM

All the instructions are in the Readme.txt file in 3. Installing and Uninstalling the Drivers

Or, go to Printer and Devices -> Add printer -> Local printer-> Next -> now the attached window should appear. Click have disk, browse to the unzipped folder and select one of the .inf files(there are two .inf files, I see, one is for fax and the other for printer). Complete the wizard.

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#3 deery5000  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 04:15 PM

you could always direct the driver install to the downloaded driver folder.

if your printer is displayed in the task manager the right click and update driver, use browse to navigate to your downloaded folder :)

hope this helps
Kevin

oops not task manager DEVICE MANAGER :P
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#4 NeoTifa  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 04:30 PM

It's recognized that there's a printer there, but the update driver button is grayed out. :( It's really strange. I've never ran into this shit before.

Also, the only instructions on the readme were for plugging the thing in an waiting for the auto dialog from windows, which I stated in the OP that doesn't work.
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#5 GunnerInc  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 05:03 PM

You can't modify drivers when you are not logged in as Admin. If you know the Admin password, then you can open control panel, click on Admin Tools, Right click on computer management and select run as admin, then go to device manager and you can then modify/update your drivers. This is a feature of Windows 7

Ran "As Admin"

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Ran "As normal user"

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#6 jimblumberg  Icon User is online

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 05:08 PM

Have you tried removing the printer from device manager? Then unplug the printer, reboot, then try to install the device using the software you downloaded. Don't plug in the printer until the software asks you to. You will probably need to install the software/printer as administrator. See this link for complete install instructions.

Edit: Try @GunnerInc method first.

Jim

This post has been edited by jimblumberg: 29 January 2012 - 05:10 PM

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#7 NeoTifa  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 05:27 PM

Well, it's the only account on that computer :/ I thought it was administrator...
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#8 no2pencil  Icon User is online

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 29 January 2012 - 06:15 PM

Any chance this is on Windows XP? You can get away with installing the PLC drivers only, & not all that software hogwash.
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#9 NeoTifa  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 30 January 2012 - 06:34 AM

Nope Win7
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#10 NeoTifa  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 31 January 2012 - 02:56 PM

I got it working now, thanks guys. It was jank as hell. <3
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#11 no2pencil  Icon User is online

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 31 January 2012 - 02:58 PM

What was the overall solution?
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#12 NeoTifa  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 11 February 2012 - 02:39 PM

I had to do some clicking around with the windows troubleshooter and some other junk. Frankly, I'm not sure what I did. Lol.
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#13 no2pencil  Icon User is online

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 05 March 2012 - 03:15 AM

w00t, true Windows administration!
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#14 GunnerInc  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 05 March 2012 - 04:20 PM

C'mon tell us, you really just kicked the box and it started working again :-)
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#15 NeoTifa  Icon User is offline

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Re: Installing Printer/Scanner/Fax Driver for Work Computer

Posted 10 March 2012 - 09:22 PM

Well we still can't get the scanner to work. It just wont work with Win7 I guess.
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