- Good old fashioned .hlp files
- chm files
- Online help
- Word file
- rtf file
- something else
I have come across very simple to use and/or complex software with amazing help documents and I have come across crappy help documentation. There is nothing like trying to use a piece of software and the documentation is non-existent or poorly laid out. Some have broken links, websites that don't exist anymore, colors and fonts the developer thought were kewl, or html pages online with no option to download a package.
What do you use to create help documentation?
What are your thoughts on documentation.