2 Replies - 6417 Views - Last Post: 07 January 2013 - 06:00 PM

#1 fsloke  Icon User is offline

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What thing will cause Firefox crash when printing?

Posted 07 January 2013 - 10:01 AM

What thing can make the only 1 Firefox in a particular PC ( only 1 PC ) when print clash?

Thank.
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#2 Martyr2  Icon User is offline

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Re: What thing will cause Firefox crash when printing?

Posted 07 January 2013 - 12:19 PM

There could be numerous causes including a problem with Firefox printing pages that are too big and another being flash plugin crashes when printing.

What you can try is disabling any plug-ins you may have installed and try again. You can also try creating a new profile...

https://support.mozi...irefox-profiles

Lastly you could try resetting FF if all else fails and see if that helps...

http://support.mozil...x-most-problems

If none of that works, try filing a bug with Mozilla and list all these things as things you tried to fix. Also include the version of firefox, the OS of the machine you are running and any error messages you can find.

:)
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#3 fsloke  Icon User is offline

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Re: What thing will cause Firefox crash when printing?

Posted 07 January 2013 - 06:00 PM

Thank for reply.

If you talk about firefox plugin, I think I did installed 1 plugin called JS print. Suspect it cause the problem. But I wonder why only one report print out cause problem but most of the report printed fine. The problem is it cannot simulate using other PC. It only happen on the particular PC ie current 1 PC.

I cannot trace any error because once I click on the print the browser load something then start crash. Once it crash the firefox closed and an alert pop up. The alert pop up actually a form submit to firefox support.
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