Not receiving notification emails

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10 Replies - 2641 Views - Last Post: 10 February 2014 - 01:48 PM

#1 jon.kiparsky  Icon User is offline

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Not receiving notification emails

Posted 31 January 2014 - 12:55 PM

Just a heads-up to interested parties, I haven't received topic notifications today. (checked spam box) Perhaps something has gone amiss somewhere.
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#2 macosxnerd101  Icon User is online

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Re: Not receiving notification emails

Posted 04 February 2014 - 01:59 PM

This one isn't us! It's the third party service we use. Their software isn't allowing for billing info to be updated. skyhawk133 has a ticket open with them presently.
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#3 synlight  Icon User is offline

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Re: Not receiving notification emails

Posted 04 February 2014 - 02:50 PM

I have a friend IRL who is locked out of his DIC account right now, because he changed his email address and didn't get the emails for reset verification. He also tried to create a new account, and never got the confirmation emails. Should I just tell him to hang tight? Or would one of you be able to assist him?
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#4 Curtis Rutland  Icon User is online

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Re: Not receiving notification emails

Posted 04 February 2014 - 03:03 PM

Interesting. I don't ever look at DIC email except for PM notifications. Just noticed I didn't get a PM email today. I don't get PMs all that often, so that's probably why I didn't even notice it was down.
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#5 tlhIn`toq  Icon User is offline

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Re: Not receiving notification emails

Posted 05 February 2014 - 07:23 PM

Same problem here. I haven't received a single email in 3-5 days. Ish. I do pay attention to my email as I'm subscribed to various forums like C# for new questions and tutorials waiting for approval.
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#6 macosxnerd101  Icon User is online

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Re: Not receiving notification emails

Posted 10 February 2014 - 08:51 AM

I've followed up on this yesterday. I'm hoping this is fixed today or tomorrow.
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#7 belgarion262  Icon User is offline

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Re: Not receiving notification emails

Posted 10 February 2014 - 09:48 AM

Was just about to start a thread about this. My last email was Jan 30th.
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#8 macosxnerd101  Icon User is online

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Re: Not receiving notification emails

Posted 10 February 2014 - 10:13 AM

I heard back that the email requests are being sent successfully, but the relay is failing to deliver the messages. This is being investigated by the webmaster.
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#9 macosxnerd101  Icon User is online

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Re: Not receiving notification emails

Posted 10 February 2014 - 11:20 AM

This issue should be fixed.
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#10 belgarion262  Icon User is offline

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Re: Not receiving notification emails

Posted 10 February 2014 - 11:39 AM

Confirmed working
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#11 jon.kiparsky  Icon User is offline

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Re: Not receiving notification emails

Posted 10 February 2014 - 01:48 PM

If this happens in future, if there's any way to clear the outgoing queue before starting the service again, that would be kind of nice.
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