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#1 matteke  Icon User is offline

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Dynamic switchable graphics problem

Posted 12 November 2015 - 04:01 PM

Hi all,

So, my laptop lost his GPU after upgrading to windows 10, downgrading to windows 7 didnt make a difference.
After a long time I wanted to repair it, the laptop can now find the dedicated GPU again but still uses the integrated GPU on the CPU, I looked in the my bios but i can only change from switchable to integrated, if i uninstall the GPU of my CPU (intel hd graphics 3000) and reboot my computer he runs everything on the dedicated GPU (AMD Radeon HD 6470M), however when I reboot my computer or plug an extra screen in my VGA or HDMI port the CPU's integrated GPU returns, this is especailly a problem, when i want to start with my work in unreal engine my computer shuts down because the intel hd graphics get a temperature above 107 degrees, I tried it with catalyst control center but he still uses my integrated GPU instead of my dedicated one, couldn't find anything on google on how to fix this, i've tried:

without battery, with only power cord
reinstalling drivers
downgrading to windows 7
clean the internals from dust and applied new thermal paste

So far the only thing that worked is uninstalling the hd graphics device and driver but it shows up again after reboot,

Any help would be really appreciated

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Replies To: Dynamic switchable graphics problem

#2 modi123_1  Icon User is offline

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Re: Dynamic switchable graphics problem

Posted 12 November 2015 - 06:18 PM

What is the make and model?
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#3 matteke  Icon User is offline

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Re: Dynamic switchable graphics problem

Posted 12 November 2015 - 06:21 PM

It's a packard bell ls11hr
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#4 modi123_1  Icon User is offline

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Re: Dynamic switchable graphics problem

Posted 12 November 2015 - 06:44 PM

I miss my old Packard Bell.

Spoiler


I can reasonably assume you are not in the States then.

In general - what you described about ripping out the card, re-thermal pasting, etc is a little extreme in your actions.

This:

Quote

So, my laptop lost his GPU after upgrading to windows 10

Should have driven you to looking at Packard Bell's site for windows 10 drivers. If accessible then clean install and Bob's your uncle. Of course that is limited in effectiveness with having a legit install of win10, etc.
http://www.packardbe...ontent/download

Barring that - in windows10 I would look at having their vendor tool inspect things.
http://global-downlo...orDetection.exe

Barring that I would have gone to the other horse's mouth... and looked at their drivers for windows10.
http://support.amd.com/en-us/download

... probably:
http://support.amd.c...s%2010%20-%2064
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#5 matteke  Icon User is offline

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Re: Dynamic switchable graphics problem

Posted 13 November 2015 - 09:05 AM

Wow, big computer :P

I was really carefull with it and I will try your suggestions and lets hope it works :D
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#6 matteke  Icon User is offline

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Re: Dynamic switchable graphics problem

Posted 13 November 2015 - 10:13 AM

IT WORKS, thanks, you really really made my day
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#7 modi123_1  Icon User is offline

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Re: Dynamic switchable graphics problem

Posted 13 November 2015 - 10:19 AM

What part works, how?
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