7 Replies - 1238 Views - Last Post: 01 November 2017 - 06:57 PM

#1 mercy_angel  Icon User is offline

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i cant open bios, keyboard dont react

Posted 05 November 2016 - 11:59 AM

Its a strange problem. I had ps/2 mouse and keyboard, and notice that didnt work anymore. I tried everything, update drivers, delete and install again, and didnt work. Ok, its dead. I got usb mouse and keyboard, and everything is ok, but I now want to reinstall OS, and I cant enter bios, nothing happend when press del or f2. I am using windows 10.
I tried reset bios, but nothing happend. Does it possible that motherboard dont support keyboard before boot process?
IT is MSI K9N6PGM2-V2 motherboard.
How can I now reinstall windows? I don't want refresh, instead, I want clean new install...

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Replies To: i cant open bios, keyboard dont react

#2 Atli  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 05 November 2016 - 01:46 PM

That looks like a pretty old motherboard. (DDR2, AM2+ socket; has to be at least 6-8 years old?)

Motherboards today generally have USB support turned on during boot by default, but that wasn't always the case. For a board this old, it's perfectly plausible that USB is turned off during boot, and would require you to manually turn it on in the BIOS, if it's even an option at all.

If the PS/2 ports are dead, and this is the case, you don't have a great deal of options. Perhaps if you replace the hard-drive with a formatted one it'll boot into the CD/DVD drive instead? (Depends on BIOS settings.)
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#3 modi123_1  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 05 November 2016 - 02:00 PM

Any bulging capacitor caps?
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#4 mercy_angel  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 05 November 2016 - 03:11 PM

i really dont know what to do. How you mean to replace with formated one ? To put another hdd?

No, capacitors are just fine.
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#5 gellegbs  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 20 December 2016 - 06:44 AM

Yes, that is exactly what he meant. You should replace your hard drive with a new one that has windows installed on it previously.
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#6 no2pencil  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 20 December 2016 - 08:32 AM

Before installing a new HD or OS, I would first verify the keyboard & mouse elsewhere.

Also, how are you resetting the bios, if the keyboard isn't working?

Also, be aware that the keyboard in BIOS is different than the keyboard in the OS. These are different environments. Meaning, if it is not working in BIOS, replacing your OS isn't likely to fix the issues as BIOS environment exists PRIOR to your OS initializing or loading. I would get it working in BIOS before even LOOKING at formatting the HD or reinstalling the OS.
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#7 Coralee Yardley  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 08 January 2017 - 03:56 PM

I believe you donít need to get in BIOS in to re-install Windows.
You can start installation directly from Boot Options (F12).
Try to get in Boot Option so you can reinstall Windows.

Thank you,
Coralee
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#8 Radius Nightly  Icon User is offline

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Re: i cant open bios, keyboard dont react

Posted 01 November 2017 - 06:57 PM

-Start from basic things, for PS/2, did you accidentally replace mouse with keyboard? Check connectors. I always put green in purple one... after you connect it, be sure to restart PC, PS/2 are powering on power on PC, its not meant to be plug and play, in fact if you use them like that you can damage it.
-Check your keyboard if its working on another PC. Does it have power, mouse laser, num, caps led working? Working in Windows? No?
-Try with USB keyboard. PS/2 should always work for BIOS and everything, USB must be enabled in BIOS to use it for BIOS/POST.
-If you have little brother or so who likes to play jokes on you, check your MBO documentation, some PS/2 MBOs got jumper to enable/disable PS/2/USB/similar ports, thats like replacement for lock keys to protect PC while you are not home.
-You can try to reset BIOS and clear CMOS if its messed up. In this case, try to remove PS/2 devices, and leave only USB keyboard, it should allow you to use it on first power.
-If you dont know how to check your mouse and keyboard, you can set bootable USB with some free small Linux or so, if you cant choose boot device, remove HDD and ROMs, and MBO will boot from USB probably, so you can check if keyboard works.
-PS/2 are like directly connected to CPU/NB, check this part of MBO between this if everything is fine, maybe capacitor, short circuit or anything strange that can give you some information.
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