4 Replies - 372 Views - Last Post: 21 November 2016 - 10:34 AM

#1 ge∅  Icon User is offline

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File names change when sent from Windows to OSX and vice versa

Posted 21 November 2016 - 07:34 AM

Hello folks,

Most of my clients use Windows, and many of their suppliers use Mac OSX so we keep exchanging files across different operating systems and there is a problem with the encoding of characters, especially diacritics.

See the screenshot bellow
Posted Image

This panel lists images linked in a document. The name of the .psd files listed here should be "Day Control - Day Control - Do 48H 02 (DHD)" (don't ask me why the name is so shitty), but you will notice that the character has been replaced by . And it is not over : in the file system, this character is neither nor , but é. As you can imagine, I need to re-name and re-link the images manually because the software can't find "[...]Do 48h[...].psd" in the file system.

In this particular case, the agency who has produced the file has been careless and imported the image with an already altered name in the document, which makes things worse - but this is another matter.

Do you know any way to preserve the file names across operating systems ? I didn't know diacritics were lost when I send files to clients using Windows. It is a big issue form me, and for my clients because they often feed theses images and documents in a database and this issue can break their search engine.

How do you deal with this kind of thing ?
If there were at least a way to batch convert them.

Thanks for your ideas

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Replies To: File names change when sent from Windows to OSX and vice versa

#2 modi123_1  Icon User is online

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Re: File names change when sent from Windows to OSX and vice versa

Posted 21 November 2016 - 07:43 AM

Have you tried mucking with the transfer to make it utf8?
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#3 ge∅  Icon User is offline

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Re: File names change when sent from Windows to OSX and vice versa

Posted 21 November 2016 - 08:31 AM

Thanks for your reply

I am not sure what you mean by "mucking" in this context.

I receive files in lot of different ways, but most of the time it is via file sharing websites such as wetransfer (or the companies' own solution). I don't know what encoding is used.

I rarely use FTP (I can push stuff via FTP but I usually don't receive files this way). Filezilla's transfer type is set to "auto". I can also pick "Binary" or "ASCII", but not utf-8. Slashes are replaces with underscores. There is no other filtering set.

I had the same problem when I tried to backup my work on my home PC running windows. Now I send the files directly to a NAS running some linux distribution and file names are preserved, but every time I put something in a USB key and try to open it at home I need to rename my files (thankfully, the links in the document are OK).
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#4 jimblumberg  Icon User is online

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Re: File names change when sent from Windows to OSX and vice versa

Posted 21 November 2016 - 09:29 AM

You may want to study the following links for more information.

https://cloud.google...abilityproblems

http://unix.stackexc...ncoding-problem

https://github.com/o...m-File-Handling

http://www.dwheeler....-filenames.html

Jim
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#5 ge∅  Icon User is offline

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Re: File names change when sent from Windows to OSX and vice versa

Posted 21 November 2016 - 10:34 AM

Thanks Jim,

It seems quite complicated. I found an easy fix could be to simply use iconv on the filenames. It could be added to a folder action with Automator. I need to try.

This post has been edited by ge∅: 21 November 2016 - 10:36 AM

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