[no2pencil]

I really got myself into a bind.

A while back I ditched AT&T because of their lousy serivice, & I joined Ring Central. Ring Central has a really unique package, & that's that they don't just offer call forwarding, but they offer a virtual PBX. So I can set rules for what time the phone rings to which number, & then I can have the calls change to other numbers based on how many times that the phone rings for, & so on.

Anyhow, all that aside, here is the situation. Their phone service is served over a VOIP, whereas before I used the standard phone wiring that was pre installed in the office.

The problem that I am having is that I use Rotary Phones in the office, & they do not dial over the VOIP. This is because they use pulse dialing, & I am going to guess that the VOIP is digital, so there must be some gray area of incompatibility. The phones are not even the biggest deal, because I can get new phones, my biggest problem is the credit card machine. It dials out (not using pulse, but using tone dialing) & will initiate a hand shake & uses a modem for communication. With the new VOIP service, I have verified that the device is getting a dial tone & it is dialing out. However the communication fails. Next I dug out some DSL phone line filters, for filtering out DSL noise, but they didn't work. Upon further inspection the DSL filters were only two line (on the RJ 11 jack) whereas all other phone cabling is using four. So I bought a 4 line DSL filter, yet the problem still exists. So the question I have is, what is the issue here, & how do I fix it? Is it an issue of analog vs digital? & if so, is there a converter for such a thing?

Any insight would be wonderful!

[cliffgolt]

As what I know analog and rotary dial phones can be equipped with an ATA (Analog Telephone Adapter) so it can be used over a digital phone system like VoIP.

[no2pencil]

Where were you in 2009?

lol

I bought & installed a Cisco 188 ATA.

[calvinthedestroyer]

Any phone that uses an RJ45 er RJ11 jack is an analog phone. One uses tones and the other uses pulses. Modems use a modulated signal, this signal has to be complete from start to finish. It can't be broken up.

DSL will break up the signals from multiple sources into packets. Modem signals are treated the same as Voice signals. DSL dose not see a difference between voice and modems. This becomes a problem when DSL starts dropping packets. If your talking to someone and DSL drops some of the voice packets you (the Human) don't notice, But a computer modem needs to see all of the signal and a dropped packet just throws everything off.

- Filters are to filter noise on the line.
- You do not have a noise problem / you have a packet lose problem.

An easy (but expensive) fix is to buy a credit card machine that communicates through Ethernet.

Did you try an ATA with your credit card machine and your BBS? Did they work 100%?

This post has been edited by calvinthedestroyer: 15 December 2010 - 12:33 AM

[no2pencil]

calvinthedestroyer, on 15 December 2010 - 01:18 AM, said:

Any phone that uses an RJ45 jack is an analog phone. One uses tones and the other uses pulses. Modems use a modulated signal, this signal has to be complete from start to finish. It can't be broken up.

I think you mean RJ11?

RJ11 is 4 wire, RJ45 is 8 wire. RJ11 is regular Analog lines, 1 line office phones. RJ45 is more commonly found in multi line pbx environments where POTS can share voice or data. None of this has jack to do with analog vs digital.

Quote

Did you try an ATA with your credit card machine and your BBS? Did they work 100%?

You know that I got them hooked up The credit card machine works out, it's the inbound calls that struggle. Plus that's not to account for what's calling in. Analog to VOIP or VOIP to analog is (generally speaking) easier to pull off. VOIP to VOIP is shoot from the hip, close your eyes, & hope for the best.

I've been told that the problem is most likely in the codex, & that running asterisk (or Trix box if you want something turn key) will give me more control than a simple ATA, & possibly fix the issue. That's going on my back-back burner.

[calvinthedestroyer]

Quote

You know that I got them hooked up The credit card machine works out, it's the inbound calls that struggle. Plus that's not to account for what's calling in. Analog to VOIP or VOIP to analog is (generally speaking) easier to pull off. VOIP to VOIP is shoot from the hip, close your eyes, & hope for the best.

I've been told that the problem is most likely in the codex, & that running asterisk (or Trix box if you want something turn key) will give me more control than a simple ATA, & possibly fix the issue. That's going on my back-back burner.

Oh yeah, I remember how you said that you need a box that allows control and user access. Since the box that the service provide gave you is locked out.

[no2pencil]

The ATA that was provided to me by Speak Easy has an admin password that they don't have. I could flash it, but then I risk not being able to reconfigure it correctly. Purchasing my own ATA allowed me the freedom to do whatever it allows me to do. As long as I provide the SIP login information, it'll use the same VOIP account. That's why I have two phones on that desk.

[calvinthedestroyer]

no2pencil, on 14 December 2010 - 11:38 PM, said:

The ATA that was provided to me by Speak Easy has an admin password that they don't have. I could flash it, but then I risk not being able to reconfigure it correctly. Purchasing my own ATA allowed me the freedom to do whatever it allows me to do. As long as I provide the SIP login information, it'll use the same VOIP account. That's why I have two phones on that desk.

Oh, I thought it was so that you can people a heart attack. Hey those rotary phones are very loud!

[no2pencil]

They yellow one doesn't even ring.