7 Replies - 665 Views - Last Post: 03 February 2014 - 10:31 AM

#1 DarenR   User is offline

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New laptop mother board installed now programs wont run

Posted 03 February 2014 - 08:20 AM

So the wife had her laptop repaired by asus.

It needed a new mother board and now her programs wont open.

Does anyone know what could cause this?

I am thinking maybe it is a windows 7 thing where it no longer recognizes the chipset.

any thoughts?
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#2 modi123_1   User is online

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 08:25 AM

Check the event viewer. See if there are any giant red warnings when you try to open an app.

(control panel -> admin tools -> event viewer)
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#3 DarenR   User is offline

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 08:48 AM

critical says kernal -power


also sorry for bad images-- that is how i recieved them in the email

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This post has been edited by DarenR: 03 February 2014 - 09:03 AM

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#4 modi123_1   User is online

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 09:56 AM

I have no idea what that image says nor the message.
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#5 no2pencil   User is online

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 09:57 AM

View PostDarenR, on 03 February 2014 - 10:20 AM, said:

It needed a new mother board and now her programs wont open.

Does anyone know what could cause this?

My first guess would be Registry issues. Especially if the architecture was drastically changed. If it was literally the exact same match logic board, & the original cpu, there would not be any issues. If they willy-nilly threw your hard drive into a 'like' device, you're going to have to reinstall the software.

YAY! Windows single points of failure!

A more precise example? What programs fail? Does Windows applications work, like notepad? What does work, what doesn't? Try re-installing just one program.
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#6 DarenR   User is offline

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 10:19 AM

she said that it wont let her install anything and most of the ones she has wont open right or update. her mouse pad even failed at one point but she was able to force install the drivers for that.

Would the best course fo action be to re-install windows? or run a repair?
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#7 no2pencil   User is online

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 10:29 AM

View PostDarenR, on 03 February 2014 - 12:19 PM, said:

her mouse pad even failed at one point but she was able to force install the drivers for that.

Uh? Drivers should be binary. The device works or it does not. If it's touch & go, I'd suggest that there are continued issues.
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#8 modi123_1   User is online

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Re: New laptop mother board installed now programs wont run

Posted 03 February 2014 - 10:31 AM

Repairing wouldn't hurt.
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