6 Replies - 1769 Views - Last Post: 18 March 2014 - 11:29 AM

#1 Golossos   User is offline

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How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 07:49 AM

I currently work in an organization at the help desk, and understand there are a lot of openings in the field once you get your foot in the door. I have been at it for about four months, and am interested in moving up. I got in without a four-year degree (although I did receive my associate degrees just recently). There are plenty of opportunities to show what I can do here (for example I have been taught a thing or two using Windows PowerShell, and would like to apply that to something we do here).

Any ideas? To put it simply, I am looking for ways to get recognized in my organization for skills in order to progress. Ultimately I want to do systems analyst or software related work. Thanks in advance.

This post has been edited by Golossos: 18 March 2014 - 07:51 AM


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Replies To: How can I get in a Systems Support position w/o an undergrad?

#2 modi123_1   User is online

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Re: How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 07:56 AM

Outside of the fuzzy "volunteer for projects, seek out projects, try to take on more responsibility, network, etc" it is hard to say specifics for your company. Find someone who isn't your boss, but has some tenure, and see if they can help recommend a plan. Maybe approach someone in the 'systems analyst' area and offer help or collude to scope out a position.
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#3 Golossos   User is offline

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Re: How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 08:27 AM

Thank you, I was thinking of something along the lines of this. Also probably my language of choice has to be Java, but with the application software focusing on strictly Windows, I wondered before if I could apply what Java experience I have.
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#4 modi123_1   User is online

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Re: How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 08:28 AM

Wait.. I thought you were looking at being a 'systems analyst'?
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#5 Golossos   User is offline

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Re: How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 08:44 AM

Yes, I know, I was inadvertently blending the two roles. I did inquire within about opportunities and projects however.
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#6 Golossos   User is offline

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Re: How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 11:25 AM

Ultimately, I want to (one day) sit down with my director and talk about what I want to do in the organization in the future. I just have to know what I want to say so I don't get hung up on explaining what I want to accomplish.
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#7 modi123_1   User is online

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Re: How can I get in a Systems Support position w/o an undergrad?

Posted 18 March 2014 - 11:29 AM

Then look at the job roles, responsibilities, descriptions, and titles and have a plan.
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