[noobydoods]

Hello, I have an Asus Windows 8.1 64bit lappy and I can't connect to the internet. I clicked on the internet connection icon in the tray and the green menu slides open and usually it shows the Airplane mode and below it the Wifi connections but instead it says "No connections available". I've tried the ethernet cable, and still can't connect to internet.I have some screenshots here.

command prompt that gave response no wireless interface on the system:
http://imgur.com/iZaWhwZ

I've checked Device Manager and there is nothing with exclamation marks, though I was having problems with the miniports which I've sorted out following instructions i found in another forum. Screenshot http://imgur.com/Jz59MhG

click on the internet connection icon in the tray and the green menu slides open:
http://imgur.com/3DAxlWh usually it shows the Airplane mode and below it the Wifi connections

checked the settings, Airplane mode is off. http://imgur.com/daGkIET

I also went to the the network and sharing center to manually connect the WiFi (which is enabled http://imgur.com/yae0ULX). but when i click connect the green menu slides open

please help me. my lappy is my life right now. im nearing my exams.

[Atli]

First, the obvious question: "Have you tried turning it off and on again?" />

If the laptop were sitting in front of me, I'd probably start by fiddling with the drivers, and generally just messing around with the settings inside Windows to see if I can shake something loose.

If that didn't do anything, I might plug in a Live CD/USB for a random Linux distro, and see if the networking works there. That would, at least, eliminate hardware failure as the cause.

[noobydoods]

yes i did switch my lappy off and on. i dont know what settings i should be fiddling with. i might make the situation worse.

[astonecipher]

Most laptops have a toggle switch or button to turn the internet connection on and off. Have you checked for one?

[Atli]

If it's not working at all, it's not going to get a lot worse.

The primary method for solving issues like these is screwing around with the drivers and settings until something happens, unless you already have an idea what the actual problem is. Mostly stuff like this is just driver issues, or some oddity in the configuration. Windows is built to be more or less idiot proof, so there isn't a great deal of damage you can do within the Windows GUI, or even the CMD emulator.


The alternative to that is hardware problems, which you wouldn't fix yourself at any rate.

I'd reiterate my suggestion to boot a Live DVD/USB from a Linux distro (like Ubuntu, for example) and see if the networking works there. If it does, at least you know the problem is with the software, not the hardware.