12 Replies - 498 Views - Last Post: 18 January 2018 - 01:19 PM

#1 mercy_angel   User is offline

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thermal printer sometimes print with delay ubuntu

Posted 10 January 2018 - 04:30 AM

I have citizen printer and problem is in ubuntu 16.04 that sometimes i cant print immediate. It goes to spool and wait and after couple minuts print.
Can you maybe give me some advice what to do? It using cups server.
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#2 Radius Nightly   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 10 January 2018 - 09:11 AM

It can be several things.
IP address are not valid at all. Is printer shared among several devices, or just you. How its connected. You may have some old printing files in spool that are failed and left in the spool and they are still queued. Can be a driver issue. You can check if any process are keeping up on printer. Some manufacturers likes Windows OS, in this chase you wont have option on printer to print immediately. If its shared, could be something else.

This post has been edited by Radius Nightly: 10 January 2018 - 09:12 AM

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#3 mercy_angel   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 02:27 AM

sorry for not giving all info. I am using a ubuntu 14 and 17, and printers are all via USB connected. I think that problem is within a spool, where i print something and print just a half of it, then after 10 or 15 min print again, but all page.
In between that 2 prints, it prints very well.
Delay is randomly, i don't know what causes it.

More happening is within ubuntu 14, less in 17 but present in both.
What can be a possible solution? what can i try?
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#4 Radius Nightly   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 09:23 AM

You tried different drivers?
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#5 mercy_angel   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 11:26 AM

I am using recommended drivers because main activity does a server which send a print commands.
Application use that printer via server which controls print.
Which printer driver maybe should I use that is best from expirience? Pcl5 or 6 maye?
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#6 Radius Nightly   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 01:43 PM

Well, if its a driver, try with newer or older version, it may get fixed.
Or some process are handling spool, and wont release it (maybe cloud anti-virus, firewall, etc.).
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#7 mercy_angel   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 01:58 PM

This problem is only with printer with higher eodth citizen 112mm...another works just fine and faster is print also
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#8 Radius Nightly   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 02:00 PM

Are you sure then its not about printer itself? He got spool too? Tried checking printer configuration on the printer if its possible? Heating head before printing or something like that?
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#9 mercy_angel   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 14 January 2018 - 02:03 PM

No this is jappening on several pcs and printers are nee
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#10 snoopy11   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 16 January 2018 - 03:49 PM

What software are you using to print your stuff could be an issue with that ?


you should be using CUPS V1.2.2 and Java POS Driver Linux Package V 1.11.3.5 as well.
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#11 mercy_angel   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 17 January 2018 - 06:52 AM

I cant install 1.2.2 cups with linux ubuntu 14.04, i tried mannualy but allways show 1.7.2
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#12 snoopy11   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 18 January 2018 - 12:59 PM

I thought you said Ubuntu 16.04 not 14.04 as in post #1 ?
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#13 Radius Nightly   User is offline

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Re: thermal printer sometimes print with delay ubuntu

Posted 18 January 2018 - 01:19 PM

View Postmercy_angel, on 14 January 2018 - 10:27 AM, said:

sorry for not giving all info. I am using a ubuntu 14 and 17

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