Hello,
I have a windows XP desktop. It has been crashing lately and now everytime I log in it crashes. I think it might have something to do with the flash games my brother plays on it. Maybe a site he went to and it put a virus on... Not sure anyway to start it to delete all his programs and check?
Safe Mode doesn't seem to work...
Thanks for any help
Desktop Failure
Page 1 of 13 Replies - 634 Views - Last Post: 23 August 2008 - 07:27 PM
Replies To: Desktop Failure
#2
Re: Desktop Failure
Posted 23 August 2008 - 06:49 PM
Can you give a little more detail to "crashes" & "safe mode doesn't work"?
#3
Re: Desktop Failure
Posted 23 August 2008 - 06:56 PM
Well, win32k.sys is a corrupt file apparently. Something about non page. When you try to boot in safe mode it asks for you to install windows even though we have a legal copy and have installed it 5 or 6 years ago.
#4
Re: Desktop Failure
Posted 23 August 2008 - 07:27 PM
Jake_GreenThumb, on 23 Aug, 2008 - 09:56 PM, said:
Well, win32k.sys is a corrupt file apparently. Something about non page. When you try to boot in safe mode it asks for you to install windows even though we have a legal copy and have installed it 5 or 6 years ago.
Boot off of your install cd, & select "r" for repair. At the command prompt, move win32k.sys to win32k.bak. Then run chkdsk /r & it should replace the now missing file with the original. If that doesn't work, you can move win32k.sys back.
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