DIC Subscription

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9 Replies - 1013 Views - Last Post: 14 May 2009 - 07:24 AM

#1 majs   User is offline

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DIC Subscription

Posted 18 March 2009 - 04:23 AM

Hi,

I know it says to contact an administrator but my DIC subcription is not currently active for some reason.

I originally signed up to the $2 a month system and then decided to pay annually, so signed up to that. I then cancelled the subscription of the pay monthly system. I then noticed that my annual subscription now ends on April 2009.

I'm a bit confused and I don't have my DIC++ anymore :(

I can't send the administrators a message because it says I'm not allowed to use that function...

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Replies To: DIC Subscription

#2 capty99   User is offline

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Re: DIC Subscription

Posted 19 March 2009 - 08:59 AM

haha, you are so screwed. jp -- i im'ed skyhawk for you.
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#3 skyhawk133   User is offline

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Re: DIC Subscription

Posted 19 March 2009 - 09:02 AM

All fixed. When you cancelled the first subscription, it sent a message to our system to remove your DIC++.
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#4 capty99   User is offline

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Re: DIC Subscription

Posted 19 March 2009 - 09:18 AM

mnuahahahaha. capty99 for the support win.
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#5 majs   User is offline

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Re: DIC Subscription

Posted 20 March 2009 - 02:12 PM

cheers capty and skyhawk :) it's still showing my subscription ends April 2009 rather than 2010! :s
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#6 skyhawk133   User is offline

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Re: DIC Subscription

Posted 20 March 2009 - 02:15 PM

No worries. I forced it on the backend. It's still pinging off your old paypal subscription. You've got it though :)
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#7 majs   User is offline

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Re: DIC Subscription

Posted 30 April 2009 - 05:34 AM

Hi skyhawk,

I've now lost my DIC subscription but I have paid for the full year. It seems to be still working off the old paypal subscription rather than the new one in which I paid for a whole year subscription.

Thanks
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#8 PsychoCoder   User is offline

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Re: DIC Subscription

Posted 30 April 2009 - 08:38 AM

@majs: I spoke with Skyhawk and he tells me it should be working properly now. Thanks for your patience :)
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#9 majs   User is offline

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Re: DIC Subscription

Posted 14 May 2009 - 06:23 AM

View PostPsychoCoder, on 30 Apr, 2009 - 02:38 PM, said:

@majs: I spoke with Skyhawk and he tells me it should be working properly now. Thanks for your patience :)



Apologies for the late reply. Thank you for sorting this out for me with Skyhawk, PsychoCoder, all is working properly now. :)
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#10 PsychoCoder   User is offline

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Re: DIC Subscription

Posted 14 May 2009 - 07:24 AM

Good, I'm glad all is worked out for you and operating correctly. Dont worry about a late response, I never expected you to be sitting with baited breath waiting to reply :)

Enjoy your stay here with us on Air DIC :)
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